SHIPMENT: Orders received during the weekend will be dispatched on Monday. All goods will be dispatched within 24HRS, excluding weekend and holidays!!! 

INTERNATIONAL DELIVERY: JSM UNITED is a wholesale distributor for well-known worldwide retailers. We are registered on eBay as business sellers and obtained all of the required authorizations and legal rights that allow us to sell branded fragrances, Cosmetics, Cloths, Toys and Household products to any destination in the world. Please read the following notes and terms carefully. It is very important that you understand everything written before making your purchase. Taxation: You are responsible for paying your customs/duty fees if required by your authorised customs facility in your country. This has been said; we offer the chance for buyers from 18 European countries to receive their products Tax-free without paying any extra VAT/Tax charges (only for the European eBay listings for parcels that we are shipping from within Europe). We are currently able to pay your customs authorities 20% of the value of the sale, which is going to be pre-paid upfront by us and the cost is included as part of the purchase price. The 18 EU Countries that we support are Austria, Belgium, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Netherlands, Poland, Slovenia, Spain, Sweden and the United Kingdom

REFUND OR RETURN POLICY: If your item arrives damaged, doesn’t match the listing description, or is the wrong item, you can return it for a refund under the eBay Money Back Guarantee.  If you decide that an item is unsuitable, or you change your mind, we are happy to offer a refund less shipping cost within 30 days of purchase, on items which are in their original brand new sealed condition and packaging. Please contact our customer support team via eBay message or by calling 07306547888 and inform us that you would like to return your item and we will advise you on the returns process. We will always strive to solve any issues you may have.

Prior to any return please get in contact with us via  messages, so we can help you quickly and efficiently. We aim to deal with all messages within 24 hours of receiving them. If in highly unlikely scenario you decide to return the item then, please include a note of your order id, email address and the reason for return with the.

Disclaimer: Please note colours may vary slightly due to variation in the product, studio lighting and computer configuration.

FEEDBACK: We are constantly striving to provide excellent service to satisfy our valuable customers. If you notice any issues at all, please get in touch so we have an opportunity to resolve any potential problems as quickly as possible. Please contact us before leaving negative feedback or opening a Return request.

Since your feedback is very important for us, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. We will give positive feedback to you too. Thank you very much! If there is any problem in your purchasing, please email us before you submit your evaluation. We will try hard to solve the problem for you. Your satisfaction is our greatest power. We will try our best to service you!

Enjoy your shopping and have a nice time in our page.

JSM UNITED